PRIVACY & COOKIE POLICY
TRAVel Media (hereinafter TRAVel Media) develops, manages and operates the following print magazines: TravMagazine, MICE Travel and Business Traveller. In addition, TRAVel Media operates the websites www.travmedia.nl, www.travmagazine.nl, www.travecademy.nl, www.businesstraveller.nl, www.micetravel.nl, www.itravl.nl, www.voyago.nl, www.reismanagementclub.nl. Also social media accounts (such as through LinkedIn, Facebook, Instagram, Twitter etc), Youtube channels etc.
Activities
All of these channels are hereinafter collectively referred to as the “Activities. For the website www.travmagazine.nl, www.reismanagementclub.nl and www.travecademy.nl requested that you register and create a profile. To that end, you will be provided with, or required to provide, a password, username and/or other information. When purchasing a subscription to any of the above print titles, we will ask you for your name and address and an email address for billing purposes. This data is recorded in our system called Filemaker and is secured there in accordance with current required ways. For example, consider data you provide to TRAVel Media when you enter into a subscription or information provided during your use of TRAVel Media activities and your participation in contests, sweepstakes and the like. This privacy policy applies to the processing of personal data of users, visitors, customers and subscribers of (mobile) websites and services and products of TRAVel Media through its Activities. This privacy notice explains what data TRAVel Media collects, how TRAVel Media obtains this data, for what purposes it does so, what your rights are and how you can invoke them.
Personal data
TRAVel Media treats the information it collects about our users, visitors, customers and subscribers (hereinafter “personal data”) with the utmost care. In doing so, TRAVel Media complies with all applicable laws and regulations, including the AVG. TRAVel Media B.V., Arendstraat 19, 1223 RE, Hilversum, is responsible for processing personal data. TRAVel Media B.V. also has a Processor Agreement with its printer Senefelder Misset B.V. The Processor Agreement complies with the AVG.
Types of data and purpose of data processing
TRAVel Media may process personal data, such as name, contact information, date of birth, gender and e-mail address, when offering its services. It may also be data about interests of users of one or more of TRAVel Media’s services, for example because you have indicated what your interests are or because TRAVel Media has deduced your interests from the way you use the (mobile) websites (including apps), services or products. You may also have provided TRAVel Media with access to certain data, such as links to social media. These links are only used to make logging in to one of our websites easier but never to send you a personalized offer or other commercial message. Furthermore, financial data, such as your bank account number, is processed when you order products on a website or subscribe to a subscription, to the extent necessary for payment.
TRAVel Media’s servers may also automatically record certain information, such as URL, IP address, browser type and language, and the date and time of your visit to the relevant (mobile) website. We do this so that we can monitor comments on website and verify that a comment is posted by a natural person.
Personal data are collected and processed by TRAVel Media for the following purposes:
- The formation and performance of a contract entered into with you, such as a subscription;
- The administration and communication related to (the use of) the TRAVel Media websites;
- Posting user-generated content or otherwise posting and exchanging information – including, but not limited to, participation in (discussion) forums and leaving comments;
- Sending digital newsletters, offers, user information, service messages or other electronic messages;
- Participation in contests and similar (promotional win) actions;
- Making targeted offers, such as via email or by displaying an advertisement on a website or in an app, which TRAVel Media suspects to be of your interest based on the data processed. TRAVel Media may create a profile of you as part of the optimization of its offers;
- Complying with laws and regulations.
- Ability to conduct market research and compile management information for product and service development and for determining TRAVel Media’s strategy.
- To be able to analyze, maintain, optimize and secure the TRAVel Media (mobile) websites and other distribution platforms and associated technologies.
TRAVel Media retains personal data no longer than permitted by law and deletes personal data when no longer necessary for the purposes described above after five years.
Sharing of personal data
Your personal data may be combined by TRAVel Media with data collected in connection with the use of TRAVel Media products or services.
Your address information may further be provided to carefully selected third parties for the purpose of sending information and offers by telephone and/or mail. These third parties may use your information to provide you with offers that they expect to match your interests. If you do not appreciate this, TRAVel Media will block your data for that purpose upon request.
Your electronic contact information, such as your e-mail address, may be used by TRAVel Media to send information and offers from third parties about their products and services only if you have unambiguously given TRAVel Media permission to do so. An example would be enclosing a third-party brochure with TravMagazine magazine or sending you a third-party digital newsletter.
In special cases, TRAVel Media may make your personal data available to third parties without consent. For example, to comply with lawful requests from authorities, subpoenas or court orders, actions to detect or prevent damage or fraud, or actions to ensure the security of the TRAVel Media network and TRAVel Media services. TRAVel Media may also provide your personal data to so-called processors who, on behalf of TRAVel Media, deliver products or services to you at your request, in which case your personal data will be used exclusively for the performance of that delivery obligation. Agreements will be made with these processors on behalf of TRAVel Media to establish that they have taken and continue to monitor the appropriate organizational and technical measures to protect this data.
Inspection, correction, modification and deletion of personal data
TRAVel Media endeavors at all times to correctly record the personal data it has obtained. In processing them, or due to technical and other circumstances, data errors may occur or data sets may become incomplete.
To the extent provided by the AVG, you have the right to access, correct (or have corrected) or delete (or have deleted) personal data processed by TRAVel Media at any time.
You can also indicate that you no longer wish your personal data to be disclosed to third parties or used for the purpose of making targeted offers, or that you no longer wish to receive information and offers by e-mail or post. Your message should at least include your full name, address and residence. If your request is not entirely clear, TRAVel Media may ask for further specification. After your request is executed, TRAVel Media will always send you a confirmation message. If you have registered on a TRAVel Media website, the website in question always gives you the opportunity to independently view and change or delete all or part of your personal data.
Use of cookies
Cookies are simple, small text files that are stored on your computer’s hard drive or memory. Cookies cannot damage your computer or the files stored in it.
TRAVel Media uses cookies to promote ease of use of TRAVel Media activities. You have the choice to accept these cookies, you are not required to do so. Even without cookies, you will have a usable website. For example, cookies allow you to be recognized on TRAVel Media’s websites when you revisit them. TRAVel Media also uses cookies to keep track of which products you have in your shopping cart or to record preferences you have set (for example, language choice).
In addition, TRAVel Media also uses Google Analytics cookies for statistical purposes, to analyze information about visits to TRAVel Media activities in order to improve the activities and the services offered thereon. The information obtained through Google Analytics, including the address of your computer (IP address) is transmitted to and stored by Google on servers in the United States. For more information about Google’s privacy policy (
https://www.google.com/intl/nl/policies/privacy/
) and the specific privacy policy of GoogleAnalytics
https://www.google.com/intl/nl_ALL/analytics/learn/privacy.html
please refer to the websites mentioned above.
TRAVel Media websites and other activities may also include buttons to promote or share pages or posts on social networks such as Facebook, Twitter, Instagram, Snapchat and the like. These buttons are realized by codes provided by the respective social media platforms. These codes can also set cookies. For further information on the applicable privacy and cookie policies of these social networks, please refer to the (websites of the) respective social networks.
TRAVel Media may also use cookies – subject to consent given – to better tailor advertisements on the websites you visit to your needs and interests, to prevent you from seeing a particular ad too often. This uses “session cookies” and the advertising functions of Google Analytics Cookies; these are automatically deleted the moment you close your Internet browser.
Advertisers and parties engaged by advertisers to purchase advertising space may also place cookies when showing advertisements through our websites. The use of cookies by third parties is subject to the privacy and cookie policies of those third parties.
Acceptance of cookies, if desired, must be enabled in advance through an Internet browser, which automatically grants permission for their use. Failure to enable cookies could somewhat hinder the use of (parts of) TRAVel Media activities. Cookies are not used to identify individuals.
Third-party websites/web pages
TRAVel Media’s websites contain (hyper)links to and/or banners and buttons of websites and/or specific web pages of third parties. To the extent they have been included by TRAVel Media, this has been done for information and ease of use only; they have been selected in good faith. TRAVel Media has no say, influence or control over the content, policies and other features of such websites and/or webpages, and cannot in any way be held liable and/or responsible for their content and/or features or for the manner in which third parties handle your personal data and privacy. TRAVel Media refers you to the terms and conditions and/or privacy statements published on such websites for this purpose.
Security
TRAVel Media has taken – with the best use of technology currently available for this purpose – adequate technical and organizational measures to secure your personal data against loss or against any form of unauthorized access, unauthorized disclosure or otherwise unlawful processing. Thus, all login information is stored securely. All TRAVel Media websites are additionally secure against misuse. For example, the servers on which our website and user data are secured with the latest technology, all our websites are also https and our databases are market secure.
Changes
TRAVel Media reserves the right to make changes to its privacy policy at any time. Therefore, we encourage you to review this privacy policy periodically to check for changes.
Questions, access your data, make changes or discontinue data collection
- For questions about our privacy and cookie policy, please contact us at any time
- You can revoke a previously granted permission to use your electronic contact information at any time
- You can also ask TRAVel Media to see your personal data and request that it be amended and/or corrected
- You can also ask TRAVel Media to stop collecting your personal data and/or delete collected data.
- You can ask TRAVel Media to stop sharing your data with third parties or to stop receiving newsletters and/or targeted offers (from third parties).
In all cases, please send your letter to:
TRAVel Media B.V.
Eagle Street 19
1223 RE Hilversum
Or you can send an e-mail to: info@travmedia.nl stating ‘privacy’