Photo: Marlene Kist, Mariela Prosee-Wever and Annemieke Seegers.
At an informative evening in the Kinepolis Jaarbeurs in Utrecht, travel professionals gathered for a presentation of Flexible Autos. Annemieke Seegers, Account and Sales Manager of the NTG group, led the session highlighting the benefits of their B2B approach. The evening ended with a screening of the film ‘Bed & Breakfast’. Flexible Autos, originally an English company and founded in 2007, is represented in the Netherlands and Belgium by Net Travel Associates (NTA), part of Net Travel Group BV (NTG). Flexible Autos is ANVR, SGR and SGRZ and focuses exclusively on the B2B market. ‘That’s what we do with all labels, such as NTG’s Vuelandia and Dutch Travel Services,’ Seegers emphasises. “This shared focus also strengthens the cooperation between the labels in the group, which offers clear advantages for the Dutch market. The handling of the bookings and support is done by NTG’s Customer Support team from Hoofddorp.
Dominant market position in Europe
Thanks to the collaboration with its headquarters in Spain, Flexible Autos has a firm grip on the market and a strong position in Southern Europe. “The Flexible Autos office in Spain is our contact for all markets in mainland Europe, where they are truly market leaders. This leadership role enables Flexible Autos to offer competitive services and terms and conditions and a wide range of vehicles. We work with more than 40 suppliers and offer at more than 22,000 locations in more than 120 countries,” says Seegers. 
Clear package options
Flexible Autos offers clearly structured packages, such as the premium package with no excess and the standard package with deductible reimbursement. Seegers explains: “With Flexible Autos, you can actually choose from very crisp, clear options. You have the premium package, where the full is full scheme applies without deductible. And you have the standard package, where full is also full and the refund of the deductible applies and the customer in the Netherlands gets his money back. The all-inclusive packages are equivalent to those of other providers.’
Easy-to-use booking options
The user-friendliness of Flexible Autos’ booking tool was also highlighted. The booking tool provides direct insight into available suppliers and options during the search. ‘For example, you can also filter on the cheapest total costs, which is useful when booking a one-way. Our filtering options simplify the booking process for travel agents, and cancellation is free of charge up to 48 hours in advance.”
Transfers
The attendees also received some news, fresh from the press. Soon, Flexible Autos will make booking transfers from any pick-up point to any drop-off point available for any destination in the world. For airports with meet and greet service, cancellation free of charge up to 24 hours before the start of the rental and the GPS tracking tool for customers who receive a text message 30 minutes before the rental period.
