Have you only booked hotel services through the travel companies FTI or 5vorFlug and made the payments directly to the respective travel agency? “Unfortunately, individual services are not covered by the statutory insurance protection for package holidays and are therefore not covered by the DRSF. Regardless of whether you have already checked in or are still on the road, we are currently investigating whether you can (permanently) use the booked services,” FTI said. Text continues below the podcast. https://open.spotify.com/episode/5kOas2Dnctm4EyAE5pskDt?si=b03130dc8d504e1f Have you booked hotel services with a travel provider that is not part of the FTI GROUP (e.g. TUI, Alltours, DERTOUR, vtours, …) and paid for them directly? Then you are not affected by the insolvency proceedings. FTI also responds to the question ‘You have only booked hotel stays and have already travelled and/or checked in’. ‘Have you only booked hotel services through the tour operators FTI or 5vorFlug and made payments directly to the tour operator in question? Unfortunately, individual services are not covered by the statutory insurance protection for package holidays and are therefore not covered by the DRSF. However, regardless of whether you have already checked in or are still on the road, we are currently evaluating whether you can (continue to) use the booked services.’ “Have you booked hotel services with a travel provider that is not part of the FTI GROUP (e.g. TUI, Alltours, DERTOUR, vtours, …) and paid directly to them? Then you are not affected by the insolvency proceedings. If you have any further questions, please contact your travel provider.
