“Supporting travelers affected by the fallout from the bankruptcy is now a top priority for the FTI GROUP,” the company wrote in the press release announcing the bankruptcy filing. A support website has been set up on www.fti-group.com/en/insolvency as well as a support hotline on +49 (0) 89 / 710 45 14 98. All relevant information can be found here and German and English-speaking contact persons are available for individual questions. In addition to its full focus on customer support, the FTI GROUP will keep its guests informed on a regular basis in cooperation with the German Travel Safety Fund (DRSF).
