In the study published on Monday by the Consumers’ Association, the association misleads its readers by not or not fully interpreting results. For example, the Consumers’ Association wrongly states that these are ‘baits’ and in that context the prices of Prijsvrij Vakanties and D-reizen would not be correct in 100% of the cases. This while the same study by the Consumers’ Association shows that in half of the trips studied, the prices at Prijsvrij Vakanties and D-reizen are actually decreasing. In other words, the consumer pays less than the advertised price. Prices at Prijsvrij Vakanties and D-reizen fall by far the most often compared to the rest of the industry. That’s what Prijsvrij Vakanties/D-reizen says in response to the union’s press release published on Monday, which states that many travel offers are incorrect. ‘The Consumers’ Association knows that price fluctuations are caused by the rates of airline tickets, which can change continuously based on availability. This was recognised years ago by the European Commission and the Advertising Code Committee. Price-free Holidays and D-trips work in accordance with the applicable regulations. The Consumers’ Association deliberately chooses not to mention this in its publication’, says Prijsvrij/D-reizen.
‘The Consumers’ Association also states that Prijsvrij Vakanties and D-reizen advertise transfers that would not be included. This is incorrect. The Consumers’ Association refuses to substantiate what it bases its findings on.’ The Consumers’ Association’s research in no way meets the principles of a proper investigation, says Prijvrij/D-reizen. ‘No research process has been defined or shared in advance and the Consumers’ Association refuses to share research results. Price-free Holidays and D-reizen are fully transparent about prices and conditions towards the consumer. It is unfortunate to note that the Consumers’ Association does not practice transparency.’ (Photo: Shutterstock).
