Marjan Rintel will have been CEO of KLM for two years on 1 July 2024. She took on this role during a turbulent post-covid period, during which she had to deal with a daily stream of political debate, often unreasonable. The conversation turns to sustainability, more expensive tickets, wanderlust and even sneakers. TravMagazine spoke with the top woman during the IATA conference … [Read more...] about Marjan Rintel (CEO KLM) at IATA Dubai: ‘We have to be realistic: flying is really going to be much more expensive’
Interview
17 questions for outgoing ANVR director Frank Oostdam: ‘It’s time for a new phase’
With the departure of Frank Oostdam, who is stepping down after 17 years as director of the ANVR, an era comes to an end. Anyone who has worked in the travel industry for less than 17 years has always only experienced one ANVR director. Oostdam will say goodbye on Thursday 27 June. The next day he leaves for Norway with the recently purchased caravan for a well-deserved … [Read more...] about 17 questions for outgoing ANVR director Frank Oostdam: ‘It’s time for a new phase’
Marco van Erp Taalman Kip (Airtrade) on agile working: ‘We now do more with fewer people’
Agile working has become a buzzword within organizations. The method was initially used in the IT sector, but soon spread to other industries. Marco van Erp Taalman Kip, commercial manager at Airtrade, explains the benefits of the agile approach to Airtrade's customer service center. 'There is now more flexibility and the employees feel more involved.' Agile is really just a … [Read more...] about Marco van Erp Taalman Kip (Airtrade) on agile working: ‘We now do more with fewer people’
Interview with Nico Bleichrodt and Gus Antorcha (HAL): ‘Standby cruises will expand our market.’
Holland America Line: More Cruises from the Netherlands New: Standby cruises for travelers who are extremely flexible Holland America Line will focus even more on cruises from the Netherlands in the coming years. The number of beds from the Netherlands will be increased to almost 75,000 by 2025. This is what Gus Antorcha, President of Holland America Line, said during his … [Read more...] about Interview with Nico Bleichrodt and Gus Antorcha (HAL): ‘Standby cruises will expand our market.’
Michiel Stoffels and Marcel Nijssen join forces: ‘Collaboration has a strengthening effect for our customers’
Save time, work more efficiently, increase accuracy and therefore reduce the risk of errors. These are the advantages of smart digitization within the travel industry. Michiel Stoffels (General Manager at TravelSpirit) and Marcel Nijssen (A to Z Accountants & Advisors) talk about their collaboration and how they help clients get rid of their cold feet. 'The collaboration … [Read more...] about Michiel Stoffels and Marcel Nijssen join forces: ‘Collaboration has a strengthening effect for our customers’